Shipping Policy
Shipment Processing Time
All orders are processed within 1 business day (Monday to Saturday). Orders are not shipped or delivered on Sundays or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will contact you via email or phone if there will be a significant delay in the shipment of your order.
Domestic Delivery Times
We offer nationwide shipping with estimated delivery times based on the destination city:
Destination City Estimated Delivery Time (After Dispatch) Lahore Within 24 hours (1 business day) Other Major Cities (e.g., Islamabad, Faisalabad)3 to 5 business days Karachi Up to 7 business days (Due to logistics and volume).
- Note: All delivery times are estimates and are provided by the courier service (PostEx). Delivery delays can occasionally occur due to unforeseen circumstances such as weather conditions, political situations, or courier-related issues. Manners Vogue is not responsible for delays caused by third-party couriers.
Shipping Rates
Shipping charges for your order will be calculated and displayed to you at checkout.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation Email once your Order has shipped, which will contain your PostEx tracking number. The tracking number will be active within 24 hours of receiving the email, allowing you to monitor your parcel's progress on the PostEx website.
Damages
Manners Vogue is not liable for any products damaged or lost during shipping. However, if you received your order damaged, please contact us immediately so we can assist you in filing a claim with the courier. Please save all packaging materials and damaged goods before filing a claim.